Pre-Order Turn Around Time:
The turn around time is 5-10 business days. An email will be sent as soon as your package has shipped, providing you with
details on your shipment.

It takes a week for Highend Beauty receive the hair. Once I receive the hair I will ship the hair out with USPS. Shipping will take 1-3 business Day

Processing & Shipping

Processing Time 5-10 Business Days Due to COVID-19

To Get Your Order Shipped Once Shipped Out
Takes 1-3 Days For You To Receive We Ship with USPS!!

 Processing day are during business days ONLY!!!!!!!

Monday-Friday (No weekends) (Holidays)

Please make sure your billing and shipping address must match in order to avoid any potential fraudulent activity  

ALL BUNDLES FROM HIGHEND BEAUTY ARE CO-WASHED AND AIR DRIED BEFORE WE SHIP OUT YOUR HAIR ORDER (NEW POLICY March 4,2020)

Once your order has be processed all the way through then your order will be packaged and shipped out and you will receive a tracking number from USPS!!

ALL ORDERS ARE SHIPPED OUT ONLY

NO PICK UP ORDERS AT THIS TIME

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Return Policy 

Returns : All sales are FINAL, no refunds or exchanges !!!!!!!!

Once the packages are dropped off at post office, we no longer have control, please contact mail carrier for more details once you receive tracking number.

Also, please do not book an appointment with any stylist until you have received your package, accidents/delays can occur.

Customer Service:

Email: highendbeautyy@gmail.com
Phone: 214-616-5003